Meet the Team

Jeff Stagg
​ANZIIF (Senior Assoc.), CIP, ACII
​DIRECTOR

Major & Complex Claims specialist with 39 years’ experience in dealing with complex liability claims including, Public Liability, Products, Environmental Loss, Statutory Liability, Fidelity and Professional Indemnity.

​Main aim is to manage the claim to the lowest possible spend level whether through negotiating a correct level of quantum; an adequately presented repudiation or an early consideration to a compromise settlement.

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Jon Stagg
BA (Con Res), Dip LA, Cert IV (Gen Ins), ANZIIF (Senior Assoc.), CIP, AICLA (Aff)
LIABILITY ADJUSTER

Jon has 7 years’ experience working as a liability adjuster and currently studying to complete the qualification to become a Chartered Loss Adjuster with AICLA. Previous assignments have included product liability, public liability, bailee’s liability, contract works, material damage, cybercrime, fidelity guarantee/employee theft, and service and repair claims.

Jon holds a degree majoring Conflict Resolution and minoring in Commercial Law and International Studies, a Diploma of Loss Adjusting, Certificate in Loss Adjusting Practice, Certificate in Financial Services (Level 4 – General Insurance), and a Certificate of Approval as a Private Investigator.
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He enjoys the challenges and opportunities liability adjusting presents each day. 

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Malc Mendey
​ACII, CIP, ANZIIF (Senior Assoc.) ​
CONSULTANT ADJUSTER

Malc is an experienced liability adjuster entering the profession in 1984 following nearly a decade with a leading law firm engaged in civil litigation representing and defending the policyholders of domestic and multi-national insurers.

Appointed by both UK, domestic and Lloyd's syndicates, he has investigated and adjusted a wide range of high-value products, professional indemnity, medical malpractice and general liability losses throughout the UK on behalf of the leading liability underwriting syndicate at Lloyd's. Investigations have been undertaken in various European countries, the USA, and parts of Asia before relocating to New Zealand in 2002.

Professionally trained in management and claims negotiation he has led teams of liability adjusters within the UK and gains great satisfaction in mentoring junior and aspiring adjusters.  Malc joins CPS in a Consulting role.

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Albert Stassen
​Dip LA ANZIIF (Senior Assoc.)  CIP, ACLA, ACFS​
SENIOR LIABILITY ADJUSTER

Albert started his career as a Loss Adjuster in New Zealand in 2011, and previously worked as an investigator in New Zealand and the United Kingdom.  He is a Senior Associate of the Australian and New Zealand Institute of Insurance and Finance and Associate of the Australasian Institute of Chartered Loss Adjusters (chartered by examination).  

Albert holds a Diploma of Financial Services (Loss Adjusting).  He has experience in a wide range of insurance disciplines and has specialised in Commercial Property, Commercial Major Loss, Contract Works, and has experience in Public and Products Liability Fidelity/Employee Theft and ACC claims.  He is also an Accredited Counter Fraud Specialist and will be pursuing his Certificate of Approval to be a registered Private Investigator at CPS. 

Albert's LinkedIn Profile