Meet the Team

Jeff Stagg
​ANZIIF (Senior Assoc.), CIP, ACII
​DIRECTOR

Major & Complex Claims specialist with 39 years’ experience in dealing with complex liability claims including, Public Liability, Products, Environmental Loss, Statutory Liability, Fidelity and Professional Indemnity.

​Main aim is to manage the claim to the lowest possible spend level whether through negotiating a correct level of quantum; an adequately presented repudiation or an early consideration to a compromise settlement.

Jon Stagg
BA (Con Res), Dip LA, ANZIIF (Senior Assoc.), CIP, ACLA
LIABILITY ADJUSTER
CHARTERED LOSS ADJUSTER

In early 2012, Jon Stagg commenced training with CPS with the aim of completing studies to be a chartered loss adjuster.  Along the way, in addition to an impressive bachelor's degree majoring Conflict Resolution and minoring in Commercial Law and International Studies, he completed a Diploma of Loss Adjusting and achieved Senior Associate with Australia New Zealand Institute of Insurance & Finance. Jon finished his studies with the Australian Institute of Chartered Loss Adjusters in March 2020 and was elected Associate Member which elevated him to the status of Chartered Loss Adjuster.  A fantastic achievement in a short space of just 7 years.
 
Unfortunately, Jon decided to further his career elsewhere and left CPS on 31 March 2020.  We wish him all the best in the future and no doubt he will be meeting valued clients in due course.

Malc Mendey
​ACII, CIP, ANZIIF (Senior Assoc.) ​
CONSULTANT ADJUSTER

Malc is an experienced liability adjuster entering the profession in 1984 following nearly a decade with a leading law firm engaged in civil litigation representing and defending the policyholders of domestic and multi-national insurers.

Appointed by both UK, domestic and Lloyd's syndicates, he has investigated and adjusted a wide range of high-value products, professional indemnity, medical malpractice and general liability losses throughout the UK on behalf of the leading liability underwriting syndicate at Lloyd's. Investigations have been undertaken in various European countries, the USA, and parts of Asia before relocating to New Zealand in 2002.

Professionally trained in management and claims negotiation he has led teams of liability adjusters within the UK and gains great satisfaction in mentoring junior and aspiring adjusters.  Malc joins CPS in a Consulting role.

Albert Stassen
​Dip LA, ANZIIF (Senior Assoc.),  CIP, ACLA, ACFS​
SENIOR LIABILITY ADJUSTER

Albert started his career as a Loss Adjuster in New Zealand in 2011, and previously worked as an investigator in New Zealand and the United Kingdom.  He is a Senior Associate of the Australian and New Zealand Institute of Insurance and Finance and Associate of the Australasian Institute of Chartered Loss Adjusters (chartered by examination).  

Albert holds a Diploma of Financial Services (Loss Adjusting).  He has experience in a wide range of insurance disciplines and has specialised in Commercial Property, Commercial Major Loss, Contract Works, and has experience in Public and Products Liability Fidelity/Employee Theft and ACC claims.  He is also an Accredited Counter Fraud Specialist and will be pursuing his Certificate of Approval to be a registered Private Investigator at CPS. 

Beatrix Keene
​ANZIIF (Senior Assoc.), CIP, BA(Law), BProc 
SENIOR LIABILITY ADJUSTER

Beatrix started her career as a liability adjuster in South Africa in 2007 after she worked as a senior legal officer for a large insurance underwriter.

She holds the law degree BA(Law) B(Proc) and was a member of the Institute of Loss Adjusters of Southern Africa before relocating in 2011 to New Zealand.
​
She is a Senior Associate of the Australian and New Zealand Institute of Insurance and Finance.
With a strong background in insurance, backed by legal studies, she particularly enjoys liability claim assessments and has solid experience dealing with a variety of claims in the liability field.
​CPS is proud to sponsor
​Auckland Helicopter Rescue Trust 
and ​Coastguard Northern Region